Privacy Policy

THIS IS THE PRIVACY NOTICE OF THE SOVEREIGN VAULT. IN THIS DOCUMENT, "WE", "OUR", OR "US" REFER TO THE SOVEREIGN VAULT. OUR REGISTERED OFFICE IS AT PO BOX 430 COOLUM BEACH QLD 4573.

Introduction

This is a notice to inform you of our policy about all the information that we record about you. It sets out the conditions under which we may process any information that we collect from you, or that you provide to us. It covers information that could identify you (“personal information”) and information that could not. In the context of the law and this notice, “process” means to collect, store, transfer, use or otherwise act on information.

We regret that if there are one or more points below with which you are not happy, your only recourse is to leave our website immediately.

We take seriously the protection of your privacy and confidentiality. We understand that all visitors to our website are entitled to know that their personal data will not be used for any purpose unintended by them, and will not accidentally fall into the hands of a third party.

1. Information we process because we have a contractual obligation

When you create an account on our website, buy a membership (Initiate, Evolve, Ascend, or Legacy), or otherwise agree to our terms and conditions, a contract is formed between you and us.

In order to carry out our obligations under that contract we must process the information you give us. We may use it in order to: verify your identity for security purposes, provide you with our services, and provide you with suggestions and advice on products and services.

2. Information we process with your consent

Through certain actions when otherwise there is no contractual relationship between us, such as when you browse our website or ask us to provide you with more information, you provide your consent to us to process information that may be personal information.

3. Information relating to your method of payment

Payment information is never taken by us or transferred to us through our website. At the point of payment, you are transferred to a secure page on the website of Stripe or another reputable payment service provider. That page may be branded to look like a page on our website, but it is not controlled by us.

4. Cookies

Our website uses cookies. They are placed by software that operates on our servers, and by software operated by third parties whose services we use. We use cookies to track how you use our website, keep you signed in, and record your conversation thread during live chats with our support team.

5. Use of site by children

We do not sell products or provide services for purchase by children, nor do we market to children. If you are under 18, you may use our website only with consent from a parent or guardian.

6. Encryption of data sent between us

We use Secure Sockets Layer (SSL) certificates to verify our identity to your browser and to encrypt any data you give us. Whenever information is transferred between us, you can check that it is done so using SSL by looking for a closed padlock symbol in your browser’s URL bar.

7. How you can complain

If you are not happy with our privacy policy or if have any complaints then you should tell us by email at [email protected].